Cancellation & Refund Policy

We want the process to be fair and clear. This placeholder policy describes how cancellations, rescheduling and refunds are expected to work. Final terms will be confirmed after legal review.

Consultations

• You may reschedule a consultation by contacting us in advance of the booked time.
• If you cancel before the consultation takes place, you may be eligible for a full or partial refund, as described in the final policy.
• If we need to cancel or cannot provide the consultation, we will offer a new time or a full refund.

Case reviews

• If we are unable to accept your case after intake, any fee paid for that review will be refunded in full.
• Once specialist review has started, refunds may be partial or unavailable, reflecting work already completed.

How refunds are paid

Approved refunds are returned to the original payment method through our payment partner. The time for funds to appear depends on your bank or payment provider.

How to request a refund

Please contact us with your name and the service booked. Do not include card numbers, CVV, OTPs or UPI PINs — we will never ask for them.

See also our terms of service and payment information.